Skip to content
- Role Overview: Lead newly acquired B2B software clients through a frictionless setup experience, turning contract sign-offs into immediate user activation. You will host strategic kickoff calls, configure user accounts, address technical hurdles, and set clear milestones to ensure rapid product adoption. Key Responsibilities:
- Deliver tailored virtual walk-throughs and configure custom platform setups.
- Track customer onboarding metrics (Time-to-Value, 30-day active usage, setup completion rates).
- Collaborate with Customer Success and Product teams to eliminate drop-off points in the funnel.